Welcome to the official Heathrow Video Library

Heathrow Operational Performance Video

ID No: 734

Production Company: World Television

Production Date: 2009-11-11

Duration: 00:02:00

Short film showcasing the improvement in BAA's operational performance. Seven members of BAA staff discuss

Shot list
Airport Terminal Category Description
Heathrow Heathrow logo
Heathrow Interview Alan Cowper discusses baggage reliability and performance at Heathrow
Heathrow Interview Peter Leeming discusses take-off punctuality
Heathrow Control Tower Heathrow Control Tower with figures layered on the image
Heathrow Interview Zara D'Cotta discusses retail income for 09
Heathrow Retail Passengers walking through retail department
Heathrow Interview Mark Cookson discusses passenger increase
Heathrow Interview Keith Riley discusses Heathrow's standing as a top three European airport as voted for by its passengers
Heathrow Interview Steve Bowers discusses passenger satisfaction score
Heathrow Interview Mandeep Babrah discusses reduced queue times at Heathrow